Nice Difference

20
Jun

Did You Know…

This week we will be speaking to none other than Matt Killian about some common items in your business that not everyone might be familiar with.

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2
May

#28 Nice difference May 2nd

The Science of Improving, a story of inspiration and a case of bleacher butt...  This week Cohost Joe and I share a story about a little league baseball player who is faced with the challenge of improving.  We also talk about my legs...   As we say in the podcast, pull the lever of the lazy-boy and pop some corn as I spin a tale of baseball and improvement.  

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25
Apr

# 27 Nice difference April 25th

Veteran recruiter and HR manager, Laura Fogarty joins me this week. Laura shares tips for interviewing the best candidates in the marketplace. We also discuss how to represent your business as the best among a sea of competition.  It doesn't matter your position, the information Laura shares is valuable for everyone on the CBA team.  

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18
Apr

#26 Nice difference April 28th

This week I am honored to speak with Rabbi Daniel Lapin.  Rabbi Lapin will be the Key Note Speaker at our Annual Convention in San Diego, Ca.   Rabbi Lapin is known as America's Rabbi, and he is a scholar and best selling author.  We discuss the fundamentals from his new book, Business Secrets of the Bible.  This truly is an honor for me, and I hope you discover a wealth of information as well.   

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11
Apr

#25 Nice difference April 11th

Trial attorney James Rensimer joins Cohost Joe and I this week to discuss emotion and evidence.  This is a great discussion regarding the power of emotion.  Jim shares real life examples and lessons from his experience regarding the importance of emotion.  It can be a smoking gun or a pair of worn brake pads, but if we do not touch the emotion of our audience, then we will never win... 

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4
Apr

#24 Nice difference April 4th

The Nice difference podcast broadcast from the Home Office this week.  I sit down with Donnie Carr and we discus the Annual Convention.  

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28
Mar

#23 Nice difference March 28th

This week Cohost Joe and I sit down with Daniel Muse, the GM of the Corinth, Tx. location.  Daniel shares a life changing story of grit and faith.  This is such an inspirational podcast, that I feel everyone in the CBA family should make time to listen.  Cohost Joe and I also say goodbye to March and hello to April.  But we ask that you do not forget the theme for March; are we leading the industry or simply doing a really good job.   

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21
Mar

#22 Nice difference March 21st

This week Cohost Joe eats worms from the backyard and I discuss using Sales & Customer Communication tools.  In a continued effort to lead the industry we are obligated to meet the wants of our customers.  Are we using many of our Sales & Customer Communication tools the right way?   You won't know if you don't listen... 

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14
Mar

#21 Nice difference March 14th

Our guest this week is Tony Schottenbauer, owner of the Octillo, Az CBA location.  Prior to CBA Tony had a succesful career in manufacturing for companies such as Caterpillar and Tennant company.  Working with those companies took him up to Wisconsin and Minnesota where his children were raised. Tony then moved back to AZ in 2011 and did some consulting work in project management and continuous improvement.  Tony's shop currently has 4 writers and 4 A techs and a GS.  Most importantly, Tony's shop has earned one of the highest NPS ratings in our organization. We discuss his achievment and Tony provides tips on processes that eveyrone can implement to achieve a great list of loyal cutomers.   We also discuss this weeks Core Value and Cohost Joe gets his Powerwheels Jeep stuck in the flowerbed right outside my home office window...  

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7
Mar

#20 Nice difference March 7th

This is first podcast for March and we are excited to talk about the theme for March:  Are we leading in the industry, or are we simply doing a really good job?  

This week we share four rules for being on the phone, and we talk about the CBA Core Values.  Make sure you listen to the entire podcast, because we preview the March podcast line up and it is LEGENDARY!!!!    Thanks for tunning in an listening.   

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