Nice Difference

28
Feb

#19 Nice difference Feb. 28th

This week I sit down with Keith Guyton, the new owner of the Georgetown,TX CBA.  Keith shares an awesome story of faith, perseverance, and manhood.  This is a must-hear story for everyone in our CBA family.   

00:0000:00
21
Feb

#18 Nice difference Feb. 21st

This week Cohost Joe and I talk industry news. After we provide you with the latest news and trends we discuss constructing your Emergency Plan.  What happens to your shop if you're not around anymore?  We also reach out to you. Do you have any information for a podcast?  Do you want to host a podcast?  Do you want Cohost Joe to live at your house for a week?  

00:0000:00
14
Feb

#17 Nice difference Feb. 14th

This week cohost Joe and I get down and dirty about staying busy.  We provide five great tips for managing the Ebb and Flow of business.  We also provide four great tips for keeping keeping current customers loyal.   

00:0000:00
7
Feb

#16 Nice difference Feb. 7th

This week I sit down with three-location owner Brian Klaubert. Brian is a 16-year veteran owner and he identifies several ways how he has changed and grown as an owner with Christian Brothers Automotive.  We discuss Brian's best practices. He defines how he successfully wins customer loyalty by combining technology with traditional sales expectations.  

I also ask for some help from the Service Managers and I promote a new service that helps eliminate those annoying telemarketing calls.  Cohost Joe was taking a nap for most of the podcast, but if you listen close you can hear him streak by my office.   

00:0000:00
31
Jan

#15 Nice difference Jan. 31st

This week cohost Joe and I discuss how being a student can help creat balance in our lives.  We also congratulate the four technicians who won the Tech Tip contest from November, and we reveal the dates for the 2017 MTD.

00:0000:00
24
Jan

#14 Nice difference Jan. 24th

This week I sit down with Jonathan Carr our new Vice President of Marketing.  Jonathan provides a great preview for what to expect throughout 2017 and beyond.  

00:0000:00
17
Jan

#13 Nice difference Jan. 17th

Food fight at Denny's!!!  This week cohost Joe and I discuss communication. We share the ideas of Identify - Understand - Why when delivering your message.  We also announce upcoming guest to the podcast.  

00:0000:00
10
Jan

#12 Nice difference Jan. 10th

Happy New year from David and Co-host Joe.  This week we share a cornucopia of great information to kick start 2017.  Co-host Joe and I provide 6 great habits, we discuss using Listen 360, and we salute the efforts from Jason Tredway, the Service Manager from Jones Bridge, Georgia.  Finally, we discuss the changing industry.  Then Co-host Joe fills his diaper.  It's a great way to start the year.   

00:0000:00
3
Jan

#11 Nice difference Jan. 3rd

This week Jeremy Robertson calls into the studio to share a story about giving back.  Jeremy led a coalition of Houston Franchisees and vendor partners to give a deserving customer a brand new car.  Co-Host Joe and I also discuss taking time in January to meet with your vendor partners.  Happy New Year!

00:0000:00
27
Dec

#10 Nice difference Dec. 27th

This is a great week as we are joined by Marty Mace.  Marty led his team at Highlands Ranch to a first for Christian Brothers Automotive. $3million in revenue for the year of 2016.  Marty shares his processes and beliefs for building a championship team, and he discusses his vision for 2017.  In addition to a one-on-one with Marty, we get to meet his entire team.  This podcast is a must for all team members and Franchisees. 

00:0000:00